Terms and Conditions

Welcome to Zenvya. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

Zenvya operates as an online beauty and cosmetic store in Pakistan. All products displayed on our website are subject to availability and may be removed or updated without prior notice.

2. Orders

When you place an order on our website, you agree to provide accurate and complete information. Zenvya reserves the right to cancel or refuse any order that appears fraudulent or incomplete.

3. Prices and Payments

All prices listed are in Pakistani Rupees and include applicable taxes. Zenvya offers cash on delivery and online payment options. Prices are subject to change without prior notice.

4. Delivery

We provide free delivery across Pakistan. Delivery time may vary depending on your location, product availability, and courier service. Zenvya is not responsible for delays caused by external factors such as weather conditions or courier issues.

5. Returns and Refunds

Zenvya follows a fair return and refund policy. Products can be returned within the specified period if they meet our return conditions. Please refer to our Return and Refund Policy below for more details.

6. Intellectual Property

All content on this website including images, text, and logos is the property of Zenvya. Unauthorized use or reproduction of this material is strictly prohibited.

7. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be handled by the relevant courts within Pakistan.